At Galactic Wins Casino, we take your privacy seriously and are dedicated to handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information while you enjoy playing Galactic Wins Casino on our platform. By using our site, you consent to the practices outlined in this policy.
Data Collection and Use
We collect personal information to provide and enhance your gaming experience. The data we gather may include:
- Basic account information (name, email address, phone number, date of birth)
- Payment details (to securely process deposits and withdrawals)
- Device and technical data (IP address, browser type, operating system, gaming activity)
- Communication history (emails or messages exchanged with our support team)
We use this data to:
- Verify and manage player accounts
- Process transactions securely and prevent fraud
- Comply with regulatory and legal requirements
- Offer customer support and address inquiries
- Improve user experience by analyzing gaming trends
Data Security
We prioritize security and implement strict measures—such as encryption, firewalls, and controlled access—to safeguard your personal information from unauthorized use or disclosure.
Cookies and Tracking Technologies
Our site employs cookies and similar tracking tools to enhance functionality, customize content, and analyze visitor activity. Cookies help us:
- Remember login information and game preferences
- Provide relevant promotional offers
- Monitor site performance and deter fraudulent activity
You can manage or disable cookies in your browser settings.
Your Rights as a User
Under data protection laws, you have specific rights regarding your personal information:
- Right to Access – Request a copy of the personal data we hold.
- Right to Correction – Ask us to correct inaccurate or incomplete information.
- Right to Deletion ("Right to be Forgotten") – Request removal of personal data no longer required for its original purpose.
- Right to Restriction – Request limited processing of your data in certain circumstances.
- Right to Portability – Receive your personal data in a structured, machine-readable format and transfer it to another provider.
- Right to Objection – Object to specific data processing, such as for marketing.
- Right to Withdraw Consent – Revoke any consent previously given for data processing.
If you wish to exercise any of these rights, please contact our support team at support@manzana.org.nz.
Responsible Gaming and Data Protection
As part of our dedication to responsible gaming, we allow users to set deposit limits, session reminders, and self-exclusion measures. If you need help managing your gaming habits, please reach out to our support team.
Third-Party Data Sharing
We do not sell or disclose your personal information to unauthorized third parties. However, we may share your data with:
- Payment processors for secure transactions
- Regulatory authorities to meet legal obligations
- Fraud prevention services to ensure fair and safe gameplay
All our external partners abide by strict confidentiality agreements and comply with applicable data protection laws.
Changes to the Privacy Policy
We may update this Privacy Policy periodically to reflect regulatory changes or company practices. Any revisions will be posted on our website, and you will be informed if significant updates affect how we handle your data.
Contact Us
If you have any questions or concerns about your personal data, privacy rights, or this policy, please contact our support team at support@manzana.org.nz.
By using manzana.org.nz, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.